OUR MISSION:
To better the patient experience before, during and after care.
OUR VISION:
At The Beryl Institute, our vision is to positively impact the patient experience by serving as:
o A reliable resource for information and research
o A dynamic incubator of new ideas and practices
o An interactive connector of effective practitioners
To achieve this vision we work consistently to:
o Provide an expanding offering of services and solutions that can be applied across healthcare settings
o Introduce new views that bring creative opportunities and add expanding value
o Connect successful practices with measureable outcomes based on real experiences
o Support a cross-functional audience that is committed to bettering the patient experience
o Act as a hub and clearinghouse for leading ideas
OUR FOCUS:
At The Beryl Institute, we believe a key factor in improving the Patient Experience is the culture of an institution. We see culture as the specific collection of norms, beliefs and values that are shared by people and groups in an organization and that control the way these individuals interact with each other and with external stakeholders,
It is important to note that culture is not just simply held within the walls of an organization; it is both supported and sustained in how it is experienced by others. While we recognize that proven expertise, effective processes and clear structures are keys to providing good patient care, we believe that culture plays an equally influential role on the patient experience.
In support of this critical balance, we strive to provide a range of solutions applicable in the current healthcare environment and have aligned our work in three core areas: Resources, Research, and Connections.
